Flat Rate Shipping £9.95
Delivery: 3-6 Business
days
Available to UK and Ireland residents only.
*Signature will be required for release of shipment.
Express Rate Shipping £19.95
Delivery: 2-3 Business Days
Available to UK and Ireland residents only.
*Signature will be required for release of shipment.
Free Shipping
For all orders totaling £99 and
more.
Delivery: 3-6 Business days
Available to UK and Ireland residents only.
*Signature will be required for release of shipment.
Shipping Terms
Depending on availability of product, we will do our best to make sure
you will receive your orders as quickly as possible; however we do not
want to guarantee a service we cannot provide, and therefore have
provided just for one option at the moment. If you absolutely need your
order and cannot wait, please contact us to find out how soon it can be
delivered.
If the shipping address is not the same as
the billing address, then you must register the address with your card
bank. Failure to do so could result in order delay or cancellation. This
is to protect the cardholder. UKTechStore reserves the right to ship
via alternate carriers (UPS, FedEx). Some packages will require a
signature according to the driver's discretion. If part of your order
has shipped, then there is no refund on the shipping cost for the order.
Shipping deadline
Orders received before 3:00 p.m. (GMT) Monday through Friday will
normally be shipped that same day (payment permitting) on a best effort
basis. Orders received after 3:00 p.m. (GMT) or on weekends or holidays
will normally be shipped on the following business day.
UKTechStore
does not guarantee the delivery date or time on any shipments under any
circumstances. There is a charge of 20.00 for any refused shipment.
Please make sure the ship-to address is current and accurate. Refused
shipments will result in a 15% restocking fee.
Shipping Restrictions
We do not ship to APO or PO Box addresses. We ship throughout the
United Kingdom, Australia, Switzerland and certain EU countries. UPS and
Fedex does not deliver on Saturdays & Sundays.
Return Policy and Procedure
UKTechStore
30 day limited warranty is a defective exchange policy that provides
for replacement (at our sole discretion) of software that has been
confirmed as defective by either the manufacture or UKTechStore. Due to
licensing and copyright laws, we do not accept returns on software once a
package has been opened. Defective software will be exchanged for the
same title only according to UKTechStore limited 30 day warranty
described above. Terms and conditions may vary by product or
manufacture. UKTechStore will assist customers whenever possible in
gaining satisfaction with product manufactures Products returned for
exchange must be in new condition, original packaging and include all
disks, registration cards, packing materials and other accessories and
be received within 30 days of the invoice date. We reserve the right to
refuse for return or charge a restocking fee for damaged or incomplete
returns.
All returns require a Return Merchandise
Authorization number. Please obtain a RMA number by sending an e-mail to
[email protected] In your e-mail please include your original order
number, the title of the product you wish to return, the condition of
the products you would like to send back and the reason for the return.
Please DO NOT ship product back without an RMA number. We WILL NOT be
responsible for product that is returned to us without an RMA number.
For all returns shipping is pre-paid by the customer.
If
your return or exchange appears to be within our guidelines, we will
then issue you an RMA number and ship-to address via e-mail within a
week of your request. All RMA numbers must be clearly written on the
outside of the package and must be returned to us within 15 days of the
order date. Please note: issuance of an RMA number does not guarantee
acceptance of your return or exchange. We cannot accept opened,
non-defective merchandise for credit or exchange. OEM and DSP software
cannot be returned.
Products for return or exchange
must be in new condition with all accessories, packing materials, disks,
key codes, cards, manuals and any other materials included. Returns
should be sent freight prepaid by ground service. We will only reimburse
the freight charges if we deem that the return was caused by our error
i.e. incorrect product, defective product etc. All non-defective returns
will incur a 15% restocking fee on the line item amount.
Note:
